Cancellation Policy

If you are unable to attend your appointment, could you please give as much notice as possible to the practice. We do not charge for failed NHS appointments; however, it is our policy that if you fail to attend two consecutive appointments, or repeatedly cancel at short notice, we may no longer be able to see you at this practice.

It is understandable that sometimes short notice cancellations, cannot be helped and in certain circumstances, exceptions will be made.

We appreciate your understanding of our failure to attend/short notice cancellation policy in helping to run an efficient appointment system.